The organisation that cannot explain itself
The organisation that cannot explain itself Índice What is the most pressing problem your organisation is facing right now? There is a question I have started asking in strategic sessions, almost as a diagnostic tool. What is the most pressing problem your organisation is facing right now? It sounds simple. It is not. The answers […]
AI literacy as organisational capability
AI literacy is becoming organisational infrastructure Índice There is a moment most organisations have probably already lived through, even if they have not named it yet. A team completes an AI training session. People leave with new skills, a better sense of what the tools can do, maybe even some excitement about the possibilities. A […]
Your organisation has two AI strategies. It only knows about one
Your organisation has two AI strategies. It only knows about one Índice Somewhere in your organisation right now, there is a meeting happening where someone is presenting the AI roadmap. Approved tools. Governance frameworks. Rollout timelines. A carefully constructed plan for how artificial intelligence will be integrated into how the organisation works. And somewhere else […]
Beyond the Prompt: Jonas Bladt Hansen on the Next Level of Internal Communication
Beyond the Prompt: Jonas Bladt Hansen on the Next Level of Internal Communication Índice Jonas Bladt Hansen speaks about artificial intelligence with an unusual calm. There is no hype in his tone, no urgency to impress with tools. His focus rests elsewhere. On structure. On discipline. On how internal communication defines its own value in […]
The Most Important AI Skill in Organisations Is Sensemaking
The Most Important AI Skill in Organisations Is Sensemaking Índice Technology moves fast. Organisational understanding determines whether that speed creates value. The Conversation That Actually Matters In recent months, most discussions around artificial intelligence have focused on tools. New platforms. More advanced models. Better prompts. Faster automation. All of that matters. AI is already embedded […]
Designing Coherence: where Reputation Actually Takes Shape
Designing Coherence: where Reputation Actually Takes Shape Índice Reputation is often discussed as something organizations project outward. A matter of visibility, positioning, or narrative control. But in practice, reputation forms much earlier and much closer. It takes shape in the everyday experience of work: how decisions are explained, how uncertainty is handled, how leaders communicate […]
Beyond Feeling: Why Internal Communication Must Pivot to Performance in the AI Era?
Beyond Feeling: Why Internal Communication Must Pivot to Performance in the AI Era? Índice Some conversations don’t reassure you, they confront you. Talking with Mike Klein felt less like an interview and more like a stress test for the discipline of Internal Communication itself. Not because of the technology we discussed, but because of the […]
Dominic Walters: “Internal Communication is finally leaving its teenage years”
Dominic Walters: “Internal Communication is finally leaving its teenage years” Índice Some conversations don’t just inform—they rewire how you understand an entire profession. Speaking with Dominic Walters, President of the Institute of Internal Communication (IoIC) and one of the most influential voices in the industry, was exactly that: a moment of clarity about what Internal […]
AI as a Strategic Colleague: The Perspective of Erik Sebok
AI as a Strategic Colleague: The Perspective of Erik Sebok Índice Practical solutions in a digital world As Senior Internal Communications Advisor at AtkinsRéalis, Erik Sebok works across strategy, planning, content, campaigns, leadership engagement, inclusive comms, and hybrid events for a complex global engineering business. He’s known for his hands-on, practical approach that’s always focused […]
Internal Comms doesn’t sell a product, it isn’t a cost; it’s an investment in coherence
Internal Comms doesn’t sell a product, it isn’t a cost; it’s an investment in coherence Índice From ROI to ROC: why coherence is the new metric of value in Internal Communication The illusion of cost If you still measure the value of Internal Comms in cost savings, you’re not measuring value, you’re measuring loss or […]