Designing Coherence: where Reputation Actually Takes Shape
Designing Coherence: where Reputation Actually Takes Shape Índice Reputation is often discussed as something organizations project outward. A matter of visibility, positioning, or narrative control. But in practice, reputation forms much earlier and much closer. It takes shape in the everyday experience of work: how decisions are explained, how uncertainty is handled, how leaders communicate […]
Beyond Feeling: Why Internal Communication Must Pivot to Performance in the AI Era?
Beyond Feeling: Why Internal Communication Must Pivot to Performance in the AI Era? Índice Some conversations don’t reassure you, they confront you. Talking with Mike Klein felt less like an interview and more like a stress test for the discipline of Internal Communication itself. Not because of the technology we discussed, but because of the […]
Dominic Walters: “Internal Communication is finally leaving its teenage years”
Dominic Walters: “Internal Communication is finally leaving its teenage years” Índice Some conversations don’t just inform—they rewire how you understand an entire profession. Speaking with Dominic Walters, President of the Institute of Internal Communication (IoIC) and one of the most influential voices in the industry, was exactly that: a moment of clarity about what Internal […]
AI as a Strategic Colleague: The Perspective of Erik Sebok
AI as a Strategic Colleague: The Perspective of Erik Sebok Índice Practical solutions in a digital world As Senior Internal Communications Advisor at AtkinsRéalis, Erik Sebok works across strategy, planning, content, campaigns, leadership engagement, inclusive comms, and hybrid events for a complex global engineering business. He’s known for his hands-on, practical approach that’s always focused […]
Internal Comms doesn’t sell a product, it isn’t a cost; it’s an investment in coherence
Internal Comms doesn’t sell a product, it isn’t a cost; it’s an investment in coherence Índice From ROI to ROC: why coherence is the new metric of value in Internal Communication The illusion of cost If you still measure the value of Internal Comms in cost savings, you’re not measuring value, you’re measuring loss or […]
Internal Communication: Between Professionalisation and Technological Disruption
Internal Communication: Between Professionalisation and Technological Disruption Índice “Internal communication is fundamental part of organisational life. The management of it has the power to help organisations thrive.” Oli Howard, Head of Membership & Product Portfolio at CIPD and Module Leader of the MA in Internal Communication Management https://www.ioic.org.uk/learn-develop/qualifications/masters.html, did not plan to end up in […]
Edeje Onwude: “During COVID we became part of strategic decision-making, but today that influence is starting to slip away”
Edeje Onwude: The risk of moving backwards in Internal Communications after the lessons of COVID Índice The conversation with Edeje Onwude was so rich in perspectives and challenges that we decided to divide it into two parts. This is the first, focused on what internal communications gained during the pandemic and the risk of losing […]
Clicks, Chaos, and Invented Crises: The Silent Everyday of Internal Comms
Clicks, Chaos, and Invented Crises: The Silent Everyday of Internal Comms Índice Internal Comms rarely makes headlines. Most of its battles are fought quietly, in inboxes and meeting rooms, where culture is either sustained—or eroded. The day-to-day often looks like this: endless newsletters, last-minute requests, dashboards that obsess over opens and clicks. A constant rush […]