Dominic Walters: “Internal Communication is finally leaving its teenage years”
Dominic Walters: “Internal Communication is finally leaving its teenage years” Índice Some conversations don’t just inform—they rewire how you understand an entire profession. Speaking with Dominic Walters, President of the Institute of Internal Communication (IoIC) and one of the most influential voices in the industry, was exactly that: a moment of clarity about what Internal […]
AI as a Strategic Colleague: The Perspective of Erik Sebok
AI as a Strategic Colleague: The Perspective of Erik Sebok Índice Practical solutions in a digital world As Senior Internal Communications Advisor at AtkinsRéalis, Erik Sebok works across strategy, planning, content, campaigns, leadership engagement, inclusive comms, and hybrid events for a complex global engineering business. He’s known for his hands-on, practical approach that’s always focused […]
Internal Comms doesn’t sell a product, it isn’t a cost; it’s an investment in coherence
Internal Comms doesn’t sell a product, it isn’t a cost; it’s an investment in coherence Índice From ROI to ROC: why coherence is the new metric of value in Internal Communication The illusion of cost If you still measure the value of Internal Comms in cost savings, you’re not measuring value, you’re measuring loss or […]
10 formas reales (y estratégicas) de usar la IA en Comunicación Interna
10 formas reales (y estratégicas) de usar la IA en Comunicación Interna Índice ¿Cómo un equipo pequeño puede pensar y operar como uno grande, sin perder la voz humana? Imagina que tienes tres personas en tu equipo. Mil empleados a tu cargo comunicacional. Y 300 de ellos no miran un computador en toda su jornada. […]
Internal Communication: Between Professionalisation and Technological Disruption
Internal Communication: Between Professionalisation and Technological Disruption Índice “Internal communication is fundamental part of organisational life. The management of it has the power to help organisations thrive.” Oli Howard, Head of Membership & Product Portfolio at CIPD and Module Leader of the MA in Internal Communication Management https://www.ioic.org.uk/learn-develop/qualifications/masters.html, did not plan to end up in […]
Train It or Lose It: Why Internal Comms Must Teach AI to Speak the Language of Culture
Train It or Lose It: Why Internal Comms Must Teach AI to Speak the Language of Culture Índice Inside every organization, AI is already learning how to talk. It’s processing onboarding materials, policy documents, FAQs, emails, feeding on tone, phrasing, and patterns of authority. Every upload, every prompt, every automated answer is a micro-lesson about […]
Listening for Real, Not Covering Up the Noise
Listening for Real, Not Covering Up the Noise Índice Regine Nelson on How Internal Communications Connects Purpose, Strategy and the Future with AI Regine Nelson built her career moving between external and internal communications, with experience in companies like PayPal and now leading at Couchbase. Her path led her to specialize in something we rarely […]
Bridging the Frontline Gap: Internal Comms for Deskless & Hybrid Workforces
Bridging the Frontline Gap: Internal Comms for Deskless & Hybrid Workforces Índice When leaders talk about “employee experience,” the focus often leans toward those working behind screens. Yet, a significant portion of the workforce—retail staff, plant operators, delivery teams, healthcare professionals—rarely sits at a desk. Add to that the complexity of hybrid work, and you […]
The Invisible Cost of the “Quick Update”
The Invisible Cost of the “Quick Update” Índice The Invisible Cost of the “Quick Update” It always starts the same way. “Can we send a quick update?” Anyone who has worked in Internal Comms knows what happens next. Quick is never quick. What begins as a simple request turns into a maze of clarifications, rewrites, […]
Edeje Onwude: “During COVID we became part of strategic decision-making, but today that influence is starting to slip away”
Edeje Onwude: The risk of moving backwards in Internal Communications after the lessons of COVID Índice The conversation with Edeje Onwude was so rich in perspectives and challenges that we decided to divide it into two parts. This is the first, focused on what internal communications gained during the pandemic and the risk of losing […]